Privacy Policy

Clearenta is operated by Exclusive Service Calls, LLC ("Clearenta," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit Clearenta.com or use our services.

1. Information We Collect

We may collect information you provide directly to us, including:

• your first and last name;
• email address;
• telephone number;
• ZIP code;
• information about your debts, including approximate debt amount and types of debt;
• employment status;
• approximate household income;
• information about difficulty making debt payments;
• communications and requests you send to us; and
• consent and application information.

We may also automatically collect technical and usage information, including:

• IP address;
• browser and device information;
• referring page or website;
• landing-page information;
• date and time information;
• campaign, affiliate, SubID, and UTM attribution information;
• application-session information; and
• information used to detect duplicate submissions, fraud, abuse, or automated activity.

We may create privacy-preserving representations of certain information, such as hashed IP information, for security, fraud-prevention, and operational purposes.

2. How We Use Information

We may use information to:

• provide and operate Clearenta.com;
• process your request and determine whether your submission meets applicable criteria for further processing;
• verify information you provide, including verifying access to the telephone number you submit;
• maintain and resume your application;
• communicate with you about your request;
• prevent fraud, duplicate submissions, abuse, and unauthorized activity;
• maintain records of your application and consent;
• operate, secure, troubleshoot, and improve our website and services;
• measure the source and performance of traffic and marketing campaigns;
• respond to privacy, support, and legal requests;
• comply with applicable law and enforce our terms; and
• establish, exercise, or defend legal rights.

Clearenta is designed to help consumers explore whether they may be eligible to connect with participating debt-relief providers. Submission of information does not guarantee qualification, enrollment, debt reduction, savings, or connection with a provider.

3. Telephone Verification

We may use a third-party service provider to send a one-time verification code to the telephone number you provide. We use this process to confirm that a person submitting an application has access to that telephone number and to help prevent fraud and abuse.

A successful telephone verification confirms access to the telephone number at the time of verification. It does not establish identity, legal ownership of the number, eligibility for debt-relief services, or consent to receive marketing communications from third parties.

Message and data rates may apply depending on your wireless plan.

4. How We Disclose Information

We may disclose personal information to companies that perform services on our behalf, such as:

• website and cloud-hosting providers;
• database and infrastructure providers;
• telephone-verification providers;
• security and fraud-prevention providers;
• professional advisers; and
• other vendors that help us operate Clearenta.

These service providers may process information as necessary to provide services to us.

We may also disclose information when reasonably necessary to comply with law, legal process, or governmental requests; protect the rights, safety, and security of Clearenta, our users, or others; investigate fraud or abuse; or establish, exercise, or defend legal claims.

Clearenta is intended to connect eligible consumers with participating providers. If we begin disclosing application information to participating providers for that purpose, we will do so in accordance with the disclosures and consent applicable to that activity. At the effective date of this Privacy Policy, Clearenta has not activated downstream buyer routing through the application described on this website.

We may disclose information as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

5. Sale and Sharing of Personal Information

At the effective date of this Privacy Policy, Clearenta does not sell completed application information to downstream debt-relief buyers through the production application.

We also do not use completed application information for cross-context behavioral advertising through the production application at launch.

Our business model may later include connecting consumers with participating providers. Before activating such activity, we may update our disclosures, consent process, and privacy controls as required by applicable law.

6. Cookies and Similar Technologies

Clearenta may use cookies and similar technologies that are necessary to operate the website, maintain application sessions, provide security, remember application progress, and measure basic website functionality and attribution.

We do not intentionally place consumer personal information such as telephone numbers, email addresses, or verification codes in website URLs.

7. Data Security

We use administrative, technical, and organizational safeguards designed to protect personal information. These measures may include encrypted communications, access controls, authentication, secure credential management, rate limiting, fraud-prevention controls, and restricted administrative access.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including operating our services, maintaining consent and transaction records, preventing fraud and abuse, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Your Privacy Choices

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include rights to request access, correction, deletion, or information about how your personal information is used or disclosed.

You may submit a privacy request by emailing:

privacy@clearenta.com

or by writing to:

We may need to verify your identity before completing certain requests. Some information may be retained where permitted or required by law.

If applicable law gives you additional rights, we will process qualifying requests in accordance with that law.

10. Do Not Sell or Share Requests

At launch, Clearenta does not sell completed application information to downstream debt-relief buyers or share it for cross-context behavioral advertising through the production application.

You may nevertheless contact us regarding a sale or sharing request at:

privacy@clearenta.com

As our services evolve, we will update our privacy controls when required by applicable law.

11. Children's Privacy

Clearenta is intended for adults and is not directed to children under 18. We do not knowingly solicit applications from children under 18.

If you believe a child has provided personal information to us, contact privacy@clearenta.com.

12. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy and revise the effective date or version as appropriate.

Material changes affecting how we use or disclose previously collected personal information will be handled as required by applicable law.

14. Contact Us

For general questions:

support@clearenta.com

For privacy requests or questions:

privacy@clearenta.com

Mail: